At Dekbed-Delivery, you can shop online 24/7. Our customer service isn't available 24/7, but we're happy to help you during our opening hours with advice, questions, or complaints. Below you'll find all the ways you can contact us.

E-mail: Email us at Info@dekbed-delivery.nl

Chat: Click on the green button at the bottom right of the screen to start a chat

Whatsapp: Send us a message via Whatsapp 0623620059

Contact Us

Do you have a question, comment, complaint, or need advice ? Our friendly customer service team is available every weekday from 9:00 AM to 5:00 PM ! Outside of these hours, you can always leave a message, and we'll get back to you as soon as possible.

Do you have questions about an order ? Please include your order number so we can help you more quickly.

Want to return a product? Please visit our Shipping & Returns page for more information.

Contact details

Duvet Delivery
The Arsenal 43
1781 XR Den Helder

Chamber of Commerce number: 86451839
VAT number: NL863972172B01

Complaints handling

Do you have a complaint about a product or our service? We apologize! Please contact our customer service , and we will ensure your complaint is handled as quickly as possible. You will receive a substantive response within 14 days .

As of February 15, 2016, consumers in the EU can also submit complaints via the European Commission's ODR platform . If your complaint is not yet being processed elsewhere, you can submit it via this platform.

Do you have any questions? Feel free to contact us, we're happy to help!