Customer service & contact

Bee Duvet Delivery You can shop online 24/7. Our customer service isn't available 24/7, but we're happy to help you during our opening hours with advice, questions, or complaints. Below you'll find all the ways you can contact us.

E-mail: Email us at Info@dekbed-delivery.nl

Chat: Click on the green button at the bottom right on the screen to start a chat

Whatsapp: Send us a message via WhatsApp 0623620059

Contact Us

Do you have a question, comment, complaint or do you want advice?Our friendly customer service is ready every working day from 9:00 AM to 5:00 PM We're here for you! Outside of these hours, you can always leave a message, and we'll get back to you as soon as possible.

Do you have any questions about a order? Then please state your order number, so we can help you faster.

Want to return a product? Please visit our page Send && Returns for more information.

Contact details

Duvet Delivery
The Arsenal 43
1781 XR Den Helder


Chamber of Commerce number: 86451839
VAT number: NL863972172B01

Complaints handling

Do you have a complaint about a product or our service? Our apologies! Contact us customer service, and we will ensure that your complaint is handled as quickly as possible. Within a maximum of 14 days you will receive a substantive response.

From February 15, 2016 Is it also possible for consumers in the EU to file complaints via the European Commission ODR platformIf your complaint is not yet being handled elsewhere, you can submit it through this platform.

Do you have any questions? Feel free to contact us, we're happy to help!