We apologize for the inconvenience! We strive for 100% customer satisfaction and would love to hear from you if you have a complaint. We're doing everything we can to find a suitable solution and improve our service. Your feedback is very important to us.

What can you do?

We recommend checking your order immediately upon receipt. If you have a complaint about the ordering process, delivery, or the product, please contact us as soon as possible.

Contact Us

You can reach us via:

• E-mail: info@dekbed-delivery.nl
• WhatsApp: +31 6 23620059
• Postal address: Duvet Delivery
  The Arsenal 43
  1781 XR Den Helder

What do we need from you?

To handle your complaint quickly and effectively, we ask you to provide a clear description of the complaint and the possible cause. If there is any damage or defect, please attach photos for clarification.

Handling of your complaint

• After receiving your complaint, you will receive a confirmation from us.
• We will provide a substantive response within 14 days .
• We will do our utmost to resolve your complaint as quickly as possible.

Your satisfaction is our priority. Let us know if you're not satisfied, so we can find a suitable solution!